FAQS

Property Handover

Our experienced handover specialists conduct a thorough inspection of your property, identifying any defects or issues and documenting them with detailed photographs. A comprehensive snagging report is then provided to ensure the responsible party addresses all concerns before final handover.

At Dreamfix, we make the process seamless—so all you have to do at the end of the day is collect your keys and move into your new home with confidence.

We will be conducting a thorough inspection inside and outside the apartment

  • All the doors including locks, stoppers and handles to ensure all are functioning.                                                                                                                             
  • Window frames including locks, sliders, screens, paint, and function.                 
  • Overall paint of the walls for any damages and imperfections.                   
  • Complete tiling and grouting of the floors (if applicable).                             
  • Any tool marks and scratches on the entire property.                                    
  • Lighting including switches and function.
  • Uneven surfaces, levels, paint, and finishes.                                                                         
  • Walk-in closets, drawers, cabinets, and cupboards for any damages, scratches, and function.                                                                                      
  • Spillage of paint onto any other part of the property.                                     
  • Plumbing fixtures in the kitchen and bathroom for any damage.                 
  • All electrical connections and appliances (if any) for function.                    
  • Cracks, chips, stains, and uneven surfaces.                                                     
  • Roofing and waterproofing.

The snagging and handover process

  • A certified and experienced team member will manage the entire handover process with the developer.                                                                                                                            
  • A comprehensive written report will be provided to the client following a detailed property inspection.                                                                               
  • We ensure ongoing communication and follow-up with the developer to address and resolve any identified issues.                   
  • A final evaluation will be conducted to verify that all concerns have been rectified and the property is in optimal condition.                                                                         
  • We confirm and document the warranty period applicable to the property.                                                                                                                              
  • Handover is completed with seamless key collection and client handoff.                                        

FAQ

Frequency Asked Question

A snagging inspection is a thorough assessment of a property to identify any defects, incomplete finishes, or quality issues that need to be rectified by the developer before the final handover to the buyer.

The process duration can vary depending on the number of issues found, but typically, it takes 1-2 weeks to complete snagging and handover after the initial inspection.

It is the developer’s responsibility to rectify any snags identified during the inspection. Our team closely coordinates with the developer to ensure all issues are fully resolved before the final handover takes place.

Absolutely! We encourage clients to attend the snagging inspection whenever possible. It’s a valuable opportunity to walk through the property, observe any identified issues firsthand, and ask questions about the inspection findings.

If any issues occur after the handover, simply contact our customer service team. We’ll work with you to coordinate directly with the developer to address and resolve the matter, in line with your property’s warranty coverage.

Before the handover, it’s important to review your property purchase agreement, ensure all required documents are in order, and prepare any questions you may have regarding the property’s features, finishes, or maintenance. Being well-prepared will help ensure a smooth and successful handover experience.

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